The IMD Smart City Index 2020 report reveals interesting trends (with Excel download)
Not long ago, the Institute for Management Development (IMD) published their Smart City Index 2020 report, ranking cities worldwide according to their “smartness” levels. For the IMD, “a ‘smart city’ continues to be defined as an urban setting that applies…
Customer Journey Diagrams
Customer Journey diagrams have been around for a while now. They are another great tool to help you think about the interactions between you and your customers. You can use them to analyze or convey the positive and negative interactions…
Determine your business integration strategy
In order to apply a sound IT (Integration) Strategy in a multi-entity environment, it is important to understand the business integration strategy.
Capability Wheel: a nice variation on the iceberg diagram
The Capability wheel is another representation of the Iceberg Diagram. It represents all the capabilities that matter above sea-level and below sea-level in a circular fashion as depicted in the diagram below: It is a visual appealing way and shows in…
Being S.M.A.R.T. About your objectives
Goals and objectives are often used interchangeably, but they are different. Here’s a good definition that I found on the michigan.gov website: Goals are general guidelines that explain what you want to achieve in your community. They are usually long-term…
The rise and growth of the UI Layer
In the early days of the browser-based internet, the UI layer was gold-paper thin. Browsers were not even capable of processing user input from day one. Computers were slow and didn’t have a lot of memory or video capabilities. Cascading…
The RACI Matrix
The Responsible-Accountable-Consulted-Informed (RACI) matrix is another useful and widely used communication means. A good one clearly and concisely shows which person or organization has a stake (and which one) in specific tasks. This helps to clarify who is supposed to…
Interesting Azure Service Decision Trees
We’ve documented the advantages of using Decision Trees in the past. Here’re two interesting examples: choosing a candidate compute service. choosing a load balancer Both guide you to the service that best matches your needs, through a series of questions….
Option Comparison Heat map
Another interesting diagram or table in this case is the Option Comparison Heat Map. One swift glance is all it takes for its readers to see where the weaknesses and the strength of every option lies. As well as the…
Interactive Azure vs AWS capablity & service map
Last week we explained the advantages of Capability Maps, by demonstrating how such a capability map could help organize Azure’s capabilities in such a way that it becomes easier to find your way. In this installment, we look at an…