September 28, 2020
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Customer Journey Diagrams
Customer Journey diagrams have been around for a while now. They are another great tool to help you think about the interactions between you and your customers. You can use them to analyze or convey the positive and negative interactions (a.k.a. paint-points) your customers have with your company or brand. Here’s an example of what… Continue reading
About Me
As an experienced enterprise architect with a deep-rooted passion for cloud, AI, and architectural design, I’ve guided numerous companies through the management of their existing application landscapes and facilitated their transition to a future state.